We cover all areas within the M25 as well as other parts of the UK. To find out if this includes your location, contact us directly.

Every space is different but based on our experience, our estimated timeframes for decluttering and organising include:

Wardrobe 7 - 14 hours

Playroom 14 - 21 hours

Kitchen 14 - 28 hours

Utility room 7 - 14 hours

Office with filing 21+ hours

Please be mindful, these are estimates and each space that we organise is different from the one before or any to come after it. To complete your service in a quicker time frame, we may suggest increasing the number of team members with you on the day. We will discuss this and your preferred way of working in our consultation so we can make sure we create the right plan for you.

Once we have virtually seen your space and assessed any photographs you have sent us, we will create the best bespoke plan for you based on what you want to achieve and what you would like the final result to look like.

During the initial consultation we will recommend whether we feel you may need to arrange for items to be collected after we have left; this may be via skip or a smaller removal solution company.

We will remove up to three bags of clothes, shoes and accessories for charity. We can recommend alternative arrangements, including how to sell items you no longer wish to keep, for any other items.

We do not remove waste, rubbish or electrical items.

Our Clients Lounge. is a private area, exclusively available to clients who have booked our services and completed their deposit payment. Only accessible via secure password entry, the Clients Lounge. includes;

• exclusive access to our extensive storage recommendations

• 10% off all purchases of dot. storage solutions

• a secure booking form

• access to all of our ‘how to fold’ videos

dot. understands what an emotional process this can be, therefore you will be guided through the decision-making process and provided with recommendations as to how best to store or display your possessions. You will never be forced to throw anything away.

Once your booking is confirmed and deposit paid, the team will be busy behind the scenes constructing your bespoke list of storage recommendations.

Every item we suggest is based on how well we feel it will work for you and the space we will be working in. You then have the option to purchase the recommended items yourself or take advantage of our sourcing and purchasing offer.

If you decided not to include any new storage solutions, that is also absolutely fine. Your organiser/s will work with what you currently have and still create an organised space that works to your specifics.

No bookings can be finalised until a deposit has been paid and this is non refundable.

Following your Initial Consultation we will calculate the time that will be needed to complete the service/s you require as well as the number of team members that will be required to compete the works in the most realistic time frame.

You will then receive a full quote along with our earliest dates of availability and the total number of team members allocated to your works. When you are ready to proceed we make things quick and simple for you by providing a fast pay link to your security deposit.

After payment has been received, simply sit back and relax as we begin the booking process and creation of your bespoke storage recommendations…

dot. and its employees are covered by Public Liability Insurance, Professional Indemnity Insurance and are fully DBS checked.

All services require a consultation before booking.

This is so we can discuss what you want from your space, you can ask the team any questions you may have and allows us to virtually see the space and its contents.

This is one of the components that will then help us to assess how long it might take, which then forms the bases for the quote you will then receive.

We are never judgmental of people’s homes or spaces. We manage appropriate cleaning of the space during the time we are with you but please be mindful, we are professional organisers not cleaners.

Whether you have booked a Declutter & Decant, an Organise & Sort or our Unpacking Service, each job is as important as the last and our Organisers are passionate about creating ordered, beautiful and maintainable spaces that work for you.

Our Organiser/s will arrive on the morning of your booking with any storage options you may have selected and purchased, as well as everything they will need for the day.

Once you have shown them the space, the categorising will begin.

Depending on the service you have purchased, they will then sort, organise, declutter and decant the items and space.

There is no better time then when you have a Professional Organiser transforming your space to really evaluate which items are no longer serving you and which items you are ready to let go of.

On the day of your booking, your Organiser/s may invite you back into the space for something we call a ‘call back’ where they may require your input in the editing of particular items. We do this to ensure that only the items you truly want to keep are then sorted and organised within your space. The greater the change to the number of items returning to the space, the greater the impact both visually and in the long term.

Our Organisers will guide you through this process but never force you to remove anything you are not ready to part with. They will however, be completely transparent and realistic with you throughout their time in your space by ensuring you understand what the final result will look like should you wish to remove or keep high volumes of items.